Safety Center
Every control that protects customers and companions, in one place.
Verification tiers
Every companion clears phone-OTP verification. Most add government-ID + live-selfie match, and background-checked companions carry a third badge. Each badge shows on the profile card with a text label, not just a colour.
Public venues only
Bookings must be at a public place — banquet hall, restaurant, cinema, office, event space. The venue field rejects private-residence entries and blocks the booking. This is a hard rule, not a guideline.
Emergency contact & SOS
You add a name and number at signup. The SOS button sits on every active-booking screen — one tap shares your live location with that contact and our safety team.
In-app communication
Chat and masked calling stay inside the app. No personal numbers are exchanged before a booking is confirmed, and auto-moderation flags attempts to move off-platform or share payment details.
Ban-evasion prevention
Banned accounts are blocked by ID-document hash and device fingerprint, not just phone number — so a permanent ban can't be undone with a new SIM.
Photo moderation
Every uploaded photo passes automated explicit-content detection before it can go live, on top of human review during companion verification.
Conduct policy
The Community Guidelines are explicit about alcohol and intoxication, physical-contact boundaries, and the grounds for immediate suspension. Companions can end a booking early, with no penalty, if a boundary is crossed.
Companion insurance
Basic accident and liability cover applies to companions while they're on an active, checked-in booking.
Grievance redressal
A named Grievance Officer acknowledges every complaint within 24 hours and acts on safety or unlawful-content reports within 36 hours (IT Rules 2021).
In an emergency
If you’re in immediate danger, call 112. Then use the in-app SOS on your booking screen so our team and your emergency contact are alerted with your location.
Read the Community Guidelines and Grievance Redressal policy.